IT support professional with hands-on experience delivering Level I/II technical support across enterprise Windows environments, Microsoft 365, and network infrastructure. Diploma graduate of Medicine Hat College (Apr 2026). CompTIA A+ and Cisco CCNA certified. Building labs, breaking things, and fixing them better.
Hardened Active Directory with Semperis DSP, remediating key vulnerabilities and improving the security score from 84% to 92%. Migrated DNS from Windows Server 2012 R2 to 2022 with zero downtime, deployed a Read-Only Domain Controller, and enforced GPO and AppLocker policies.
Designed and deployed a Windows Server domain environment with Active Directory, DNS, and DHCP. Configured users, groups, permissions, and Group Policy in a full enterprise-style setup. Troubleshot authentication, DNS resolution, and client connectivity across domain-joined systems.
Deployed Pi-hole DNS server in a Proxmox LXC container providing network-wide ad blocking. Implemented 300,000+ domain blocklists targeting malware, phishing, tracking, and telemetry. Achieved 20–30% query blocking rate across all connected devices.
Deployed a cloud-based Linux honeypot on Oracle Cloud Infrastructure to observe unauthorized access attempts. Monitored SSH auth activity and network traffic to identify brute-force and reconnaissance behavior.
Currently open to IT support, networking, and sysadmin roles across Alberta. Graduated April 2026. Available for work now. Let's build something solid.